2 (15 MINUTES) PICKUP AND TRAVEL DELIVERY CUSTOMER SERVICE...

Exercise 8-2 (15 minutes)

Pickup

and

Travel

Delivery Customer

Service Other Totals

Driver and guard wages... $360,000 $252,000 $ 72,000 $ 36,000 $ 720,000

Vehicle operating expense ... 196,000 14,000 0 70,000 280,000

Vehicle depreciation ... 72,000 18,000 0 30,000 120,000

Customer representative salaries and

expenses ... 0 0 144,000 16,000 160,000

Office expenses ... 0 6,000 9,000 15,000 30,000

Administrative expenses ... 0 16,000 192,000 112,000 320,000

Total cost ... $628,000 $306,000 $417,000 $279,000 $1,630,000

Each entry in the table is derived by multiplying the total cost for the cost category by the percentage

taken from the table below that shows the distribution of resource consumption:

Driver and guard wages... 50% 35% 10% 5% 100%

Vehicle operating expense ... 70% 5% 0% 25% 100%

Vehicle depreciation ... 60% 15% 0% 25% 100%

expenses ... 0% 0% 90% 10% 100%